Job Posting
IT System Support Technician - Information Technology
Job Summary: The IT System Support Technician is responsible for assisting the IT team in maintaining system resources. Interacts with customers/associates in a professional manner. Contributes to improving organizational performance activities; maintains patient rights & responsibilities. Demonstrates a commitment to professional accountability & growth to maintain & expand knowledge & skills. Contributes to the achievement of the mission & philosophy of the Organization. Contributes to the effective operations of the Organization by demonstrating dependability in job performance. Exhibits the values of FIRST (Friendliness, Innovation, Respect, Service & Trust).
Education Required: Associates degree or equivalent required
Experience Required: 1-3 years
Licensing, Certification and/or Registrations: NONE
Equipment/Special Skills:
• Proficient with Microsoft Windows in an Active Directory environment
• Well organized with proven ability to manage projects & meet deadlines
• Excellent written and verbal communication skills, analytical skills, required
• Proficient with Office 365.
• Familiar with software installations and troubleshooting.
• Mobile Device Management Experience.
• Ability to work independently & research subjects.
• Ability to troubleshoot hardware in Windows based computers/servers.
• Works well in stressful environment.
• Office 365, Apple iPad and iPhone, Personal computers & software
• Basic knowledge of all types of Printer setup and minor troubleshooting.
• Basic understanding of Network Terminology and infrastructure.
• Basic understanding of IP phone and phone systems.
• Basic Firewall and Switch configuration preferred.
• On-Call nights and weekends when needed.
Working Conditions, Hazards and Physical Effort:
• Works in an information services environment
• Moderate amounts of bending, stooping & lifting, required
• Must be able to work with interruptions
• The tasks of this job does not involve exposure to blood, body fluids or tissue
• Must be able to lift 25 lbs. independently
01312023
Additional Information
Position Type : Full Time
Shift : Day
Ref Code: 01312023
Closing Date: 12/24/2024
Contact Information
HUMAN RESOURCES
Email: rchhr@russellcohospital.org
Phone: 270-866-7427 |
